While usually upbeat and helpful, this was one area we felt Seabourn Sojourn fell a bit short.
|Seabourn Cruise Line Sojourn||Holland America Line ms Nieuw Amsterdam|
Even compared to the competition in the luxury cruise market, Seabourn has a high level of staffing. With a crew of 342 aboard on our cruise, there were 1.3 passengers for each crewmember; by contrast, typical in the industry for ships of this size and larger is 2 to 2.5 passengers for each crewmember. But sheer quantity of staff wasn’t enough to overcome a few issues.
Guests were regularly invited to join one of the senior crew for dinner at a table with other guests. This is a pleasant way to get to know other passengers (and it made use of the larger tables at The Restaurant), but we were told we were under no obligation to join in if we preferred to dine on our own.
In addition to dry cleaning services (for a fee), there is a complimentary launderette—washers, dryers, laundry soap, ironing—located on Deck 5 mid-ship.
|This section is organized into 2 pages|
Page 1Staff and Ship Policies
Seabourn is generous with the number of services offered, but more training was in order.Read More...
Page 2Health and Safety
Safety standards were rigorously enforced and, despite the ship’s small size, a full medical facility was available.Read More...
Considering an upscale cruise journey? Use our handy guide to distinguish the leading luxe cruise lines from one another. Read More...