The staff is friendly, if at times a little slow.
Most of the staff were punctual and friendly. The sommeliers were especially well informed. The wait staff in the restaurants at times came off as arrogant, though their service could be slow as well. The steward could have been more attentive. Hanging the door sign “Please Service” didn’t seem to improve our room situation much, unless we had left for the entire morning. Watch out for crowds at the International Café, it can get really busy and will take forever to be seated.
For the mini-suites and suites, Princess expects $12 per day, and $11.50 for passengers in all the other staterooms. This gratuity is automatically added to your shipboard account on a daily basis. The tips are shared among the waitstaff, stateroom stewards, buffet stewards, and housekeeping staff. You can pre-pay this automatic gratuity before setting sail if you like.
A 15% service charge is added to all drinks ordered, both at the bars and sent to your room, split among all bar staff.
Casino dealers and Lotus Spa personnel do not share in these gratuities, as not all passengers will partake in these services. It is expected that you will tip them if you go to the spa or head to the casino.
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