After a few hours on board our cabin steward knew us by name, which is impressive. He kept the room neat and clean, and we got a little towel animal every night. Stewards are available until 9pm.
A $12 per person, per day service charge is added automatically to your bill. This money goes into a pool and is divided between the whole crew. A gratuity of 15% also is added to drinks, specialty restaurants, and spa services. If you’re particularly pleased with a crew member and want to give him extra tip, it’s best to give them cash, as every tip on the receipts are also going into the money pool.
Norwegian likes to boast that its ships offer “freestyle” cruising, which means everything is flexible and there is no formal dress code. Everything is very casual. The only restrictions are that for any of the dining rooms, no shorts or sandals are allowed.
The more you sail with Norwegian, the better, and the more rewards you get. The Latitudes Program is divided in four tiers: Bronze (1 cruise), Silver (5 cruises), Gold (9 cruises) and Platinum (14 cruises). Benefits include a members-only cocktail party, on-board credit of up to $250, priority debarkation and a complimentary “Behind the Scenes” Tour, depending on your level. Upon completion of the first cruise, Norwegian offers complimentary enrollment into the Latitudes program.