After a few hours on board the steward knew us by name. He keeps the room neat and clean and fashions an animal out of our towels every night. Otherwise he is invisible. Stewards are available until 9pm.
NCL automatically adds a $12 service charge for every day you are on board. This is divided to all the wait and room staff, including your room steward, butler, or concierge. A 15% gratuity is also added automatically on every extra charge for drinks, specialty restaurant dinners and spa services. Of course, if you had exceptionally good service, you can leave an additional tip.
Norwegian Cruise Line’s flexible “freestyle” format includes flexibility in dress, and the dress code is casual. Even so, some restaurants, such as Aqua, Venetian, Le Bistro, and La Cucina require a little more formal dress code, meaning closed shoes and pants (no shorts) for men, and dresses or nice shirts for women.
The more you sail with Norwegian, the more rewards you get. The Latitudes Program is divided in four tiers: Bronze (one cruise), Silver (five cruises), Gold (nine cruises) and Platinum (14 cruises). Benefits include a members-only Cocktail party, onboard credit of up to $250, priority debarkation, and a complimentary “Behind the Scenes” Tour, depending on your level. Upon completion of the first cruise, Norwegian offers complimentary enrollment into the Latitude Program.