The crew on Carnival Spirit lived up to the ship’s name.
|Carnival Cruise Lines Carnival Spirit||Disney Cruise Line Disney Dream|
With a couple minor exceptions, service was upbeat and warm on Carnival Spirit. The staff seemed to genuinely enjoy their jobs and didn’t break a sweat when keeping us happy. Probably the single biggest hiccup was that, on embarkation day, we waited 85 minutes in various lines to check in and board the ship, a delay caused—we were told—by a computer system that had gone down.
Ship announcements were not piped into our cabin (except for the final morning), but could be heard from the hallway. These were generally made by our cruise director in English four or five times a day, plus there were a couple announcements made by the ship captain towards the beginning of the cruise.
On the final day of the cruise there was no strong-arming to fill out a guest questionnaire to rate our experience on Carnival Spirit, as is common on most other cruise lines. While we assume such a questionnaire was available on request (or that we could make comments to the hotel director), we appreciated that Carnival was confident in its services and product. We also recalled that, when calling Carnival’s toll-free reservation number, one of the first prompts is an option to pass along comments about a recent cruise.
|This section is organized into 2 pages|
Page 1Staff and Ship Policies
At embarkation guests we were allowed to bring on board one bottle of wine, per cabin.Read More...
Page 2Health and Safety
We felt attitudes among both crew and passengers toward health and safety issues were a tad relaxed.Read More...
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